Your Privacy,
Our Priority.
In Ashton Smithe, we take the protection of your Personal Data very seriously. We're excited to collaborate with you as you progress in your career journey. As part of our commitment to delivering exceptional service, it's important for us to collect and utilize information about you.
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At Ashton Smithe, safeguarding your privacy is a top priority. This Policy outlines your privacy rights concerning the information we process and the measures we implement to ensure its protection. While we understand it's detailed, we urge you to review this Statement thoroughly.
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1. Introduction
We are committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you interact with us through our website, services, and recruitment processes. By using our services, you consent to the practices described in this policy.
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2. Information We Collect
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We may collect and process the following types of personal data:
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Personal Identification Information: Such as your name, contact details (phone number, email address), and other personal identifiers.
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Professional Information: Including your resume, cover letters, work history, educational qualifications, certifications, skills, job preferences, and other relevant data.
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Application Information: Details provided during job applications, interviews, and other recruitment-related interactions.
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Usage Data: Information about how you use our website and services, such as IP address, browser type, and access times.
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3. How We Use Your Information
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We use your personal data for the following purposes:
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Recruitment Services: To match your qualifications with job opportunities, facilitate interviews, communicate potential job offers, and support the recruitment process.
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Customer Support: To respond to your inquiries, provide assistance, and address any concerns you may have.
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Marketing and Communication: To send updates about job opportunities, industry news, and other relevant information, provided you have consented to receive such communications.
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Website Improvement: To analyze usage data to enhance user experience, improve website functionality, and develop new features or services.
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4. Sharing Your Information
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We may disclose your personal data to:
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Clients: To connect you with potential employers or companies seeking candidates. Consent is implied when you submit your CV, respond to interview invitations, or sign an offer letter.
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Service Providers: Third-party vendors who perform services on our behalf, such as data storage, IT support, analytics, and marketing services. These parties are bound by contractual obligations to protect your personal data.
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Legal and Regulatory Authorities: To comply with legal obligations, respond to lawful requests from authorities, or protect our rights and interests.
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Business Transfers: In the event of a merger, acquisition, or other business reorganization, where your data may be transferred to the new entity.
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5. Implicit Consent for Sharing Information
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By providing your CV, engaging in interviews, or accepting a job offer, you implicitly consent to the sharing of your personal data with our clients. This consent is necessary for us to effectively facilitate job placements and related activities. We ensure that any data shared is relevant and handled appropriately by the receiving parties.
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6. Data Security
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We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, use, disclosure, alteration, or destruction. While we are committed to protecting your data and privacy, it's important to understand that no system is completely infallible. We will always take every reasonable step to keep your information secure.
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7. Your Rights
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Under the PDPA, you have the following rights concerning your personal data:
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Access: You may request access to the personal data we hold about you.
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Correction: You may request corrections or updates to inaccurate or incomplete personal data.
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Deletion: You may request the deletion of your personal data, subject to legal or contractual obligations.
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Restriction: You may request restrictions on the processing of your personal data.
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Portability: You may request a copy of your personal data in a structured, commonly used format.
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Opt-Out: You may withdraw your consent for receiving marketing communications at any time.
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8. Data Retention
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We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected or as required by law. Once the data is no longer needed, we will securely delete or anonymize it to prevent unauthorized access.
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9. Changes to This Policy
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We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any updates on our website with a new effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your personal data.
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10. Contact Us
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If you have any questions, concerns, or requests related to this Privacy Policy or our data practices, please contact us at hello@ashtonsmithe.com
Thank you for trusting Ashton Smithe with your personal data. We are committed to ensuring that your data is handled with the highest standards of privacy and security.
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The Ashton Smithe Privacy Team